Senior People Operations Specialist, People Operations

Zendesk is hiring a Senior People Operations Specialist, People Operations to join our fully remote team in the United States. As a Senior People Operations Specialist, People Operations, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage HR processes and the employee lifecycle • Maintain accurate HR records • Administer benefits and policies • Advise managers on people matters • Support hiring and onboarding What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Annual learning and professional development budget • Competitive salary and meaningful equity • Generous paid time off and company holidays • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Discretion and confidentiality • Organized and detail-oriented • Strong interpersonal skills • Knowledge of employment practices Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team