Senior Operations Analyst

IBM is hiring a Senior Operations Analyst to join our fully remote team in the United States. As a Senior Operations Analyst, you'll make the business run smoothly and efficiently. This is a freelance, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Improve and document processes • Support strategic initiatives • Analyze operational metrics • Coordinate across teams and vendors What we offer: • Competitive salary and meaningful equity • Flexible working hours across US time zones • Paid parental leave • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. IBM is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Operations or analyst experience • Excellent organization • Clear communication • Strong problem-solving skills Nice to have: • Experience in a fast-paced, high-growth environment • A growth mindset and eagerness to keep learning