Senior Operations Analyst, Business

Mailchimp is hiring a Senior Operations Analyst, Business to join our fully remote team in the United States. As a Senior Operations Analyst, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Coordinate across teams and vendors • Identify and remove bottlenecks • Improve and document processes • Analyze operational metrics What we offer: • 401(k) retirement plan with company match • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Clear communication • Operations or analyst experience • Strong problem-solving skills • Excellent organization Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team