Senior Onboarding Specialist, Renewals

Reddit is hiring a Senior Onboarding Specialist, Renewals to join our fully remote team in the United States. As a Senior Onboarding Specialist, Renewals, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Advocate for customer needs internally • Track health metrics and reduce churn • Lead onboarding and ongoing enablement • Own a portfolio of customer accounts • Identify expansion and renewal opportunities What we offer: • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Paid parental leave • Home office and wellness stipends • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Reddit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Data-driven and organized • Excellent communication • Strong relationship-building skills • Comfort with SaaS products and CRMs Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently