Senior Machine Learning Engineer, Marketing

ServiceNow is hiring a Senior Machine Learning Engineer, Marketing to join our fully remote team in the United States. As a Senior Machine Learning Engineer, Marketing, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Partner with stakeholders to define metrics • Communicate findings to technical and non-technical audiences • Analyze large datasets to surface actionable insights • Build and validate models and dashboards • Maintain data pipelines and data quality What we offer: • Flexible working hours across US time zones • Paid parental leave • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Familiarity with cloud data warehouses • Understanding of statistics and experimentation • Strong SQL and Python (or R) • Clear communication skills Nice to have: • Experience in a fast-paced, high-growth environment • Familiarity with modern collaboration tools (Slack, Notion, Linear)