Senior HR Generalist, People Operations

Zendesk is hiring a Senior HR Generalist, People Operations to join our fully remote team in the United States. As a Senior HR Generalist, People Operations, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Maintain accurate HR records • Manage HR processes and the employee lifecycle • Administer benefits and policies • Support hiring and onboarding • Advise managers on people matters What we offer: • Comprehensive medical, dental, and vision coverage • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • 401(k) retirement plan with company match • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • HR experience • Strong interpersonal skills • Organized and detail-oriented • Knowledge of employment practices Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing