Senior HR Coordinator, Benefits

Twilio is hiring a Senior HR Coordinator, Benefits to join our fully remote team in the United States. As a Senior HR Coordinator, Benefits, you'll support our people and build a great remote culture. This is a freelance, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Administer benefits and policies • Maintain accurate HR records • Advise managers on people matters • Support hiring and onboarding • Manage HR processes and the employee lifecycle What we offer: • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Generous paid time off and company holidays • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Strong interpersonal skills • Knowledge of employment practices • Discretion and confidentiality • HR experience Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)