Senior Email Marketing Specialist, Content

Intercom is hiring a Senior Email Marketing Specialist, Content to join our fully remote team in the United States. As a Senior Email Marketing Specialist, Content, you'll grow awareness, demand, and pipeline across channels. This is a contract, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Create and optimize content and landing pages • Analyze performance and iterate • Manage SEO, paid, email, or social channels • Plan and execute multi-channel campaigns What we offer: • Paid parental leave • Competitive salary and meaningful equity • Flexible working hours across US time zones • 401(k) retirement plan with company match • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • A data-driven mindset • Hands-on marketing experience • Strong writing and creativity • Project management skills Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience working in a fully remote or distributed team