Senior Data Scientist, Risk

Intercom is hiring a Senior Data Scientist, Risk to join our fully remote team in the United States. As a Senior Data Scientist, Risk, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate findings to technical and non-technical audiences • Build and validate models and dashboards • Analyze large datasets to surface actionable insights • Maintain data pipelines and data quality • Partner with stakeholders to define metrics What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Paid parental leave • 401(k) retirement plan with company match • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Strong SQL and Python (or R) • Clear communication skills • Familiarity with cloud data warehouses • Experience with data visualization tools Nice to have: • Comfort communicating clearly and proactively in writing • Experience in a fast-paced, high-growth environment