Senior Content Writer, Marketing

Zendesk is hiring a Senior Content Writer, Marketing to join our fully remote team in the United States. As a Senior Content Writer, Marketing, you'll tell clear, compelling stories that inform and engage. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll tell clear, compelling stories that inform and engage, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Optimize content for search and clarity • Write and edit content for a range of audiences • Maintain a consistent voice and style • Manage an editorial calendar • Collaborate with subject-matter experts What we offer: • Comprehensive medical, dental, and vision coverage • Paid parental leave • Competitive salary and meaningful equity • Generous paid time off and company holidays • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Excellent writing and editing skills • SEO awareness is a plus • A portfolio of published work • Ability to meet deadlines Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)