Senior Claims Specialist, Behavioral Health

CVS Health is hiring a Senior Claims Specialist, Behavioral Health to join our fully remote team in the United States. As a Senior Claims Specialist, Behavioral Health, you'll support patients and clinical teams remotely. This is a contract, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll support patients and clinical teams remotely, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Follow HIPAA and quality standards • Communicate with patients and providers • Support clinical and administrative workflows • Maintain accurate, compliant records • Coordinate patient care and scheduling What we offer: • Annual learning and professional development budget • Generous paid time off and company holidays • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. CVS Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Relevant certification or license where applicable • Strong communication and empathy • Healthcare experience • Detail-oriented and organized Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing