Senior Benefits Administrator

Zendesk is hiring a Senior Benefits Administrator to join our fully remote team in the United States. As a Senior Benefits Administrator, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Administer benefits and policies • Maintain accurate HR records • Advise managers on people matters • Manage HR processes and the employee lifecycle • Support hiring and onboarding What we offer: • Generous paid time off and company holidays • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Flexible working hours across US time zones • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Knowledge of employment practices • HR experience • Organized and detail-oriented • Discretion and confidentiality Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience working in a fully remote or distributed team