Senior Benefits Administrator, Talent

Twilio is hiring a Senior Benefits Administrator, Talent to join our fully remote team in the United States. As a Senior Benefits Administrator, Talent, you'll support our people and build a great remote culture. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll support our people and build a great remote culture, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Administer benefits and policies • Maintain accurate HR records • Support hiring and onboarding • Advise managers on people matters • Manage HR processes and the employee lifecycle What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • 401(k) retirement plan with company match • Home office and wellness stipends • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Organized and detail-oriented • Strong interpersonal skills • HR experience • Knowledge of employment practices Nice to have: • Experience working in a fully remote or distributed team • Familiarity with modern collaboration tools (Slack, Notion, Linear)