Senior Backend Engineer, Data

Zendesk is hiring a Senior Backend Engineer, Data to join our fully remote team in the United States. As a Senior Backend Engineer, Data, you'll design, build, and ship reliable software that scales to millions of users. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll design, build, and ship reliable software that scales to millions of users, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Review pull requests and mentor teammates • Write clean, well-tested, and documented code • Develop, test, and maintain features across the stack • Improve performance, reliability, and developer experience • Collaborate with product and design on new initiatives What we offer: • Home office and wellness stipends • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Strong communication in a remote, async environment • Proficiency in one or more modern languages (TypeScript, Go, Python, or Java) • Experience with version control and CI/CD • Solid understanding of data structures, APIs, and databases Nice to have: • A growth mindset and eagerness to keep learning • Experience working in a fully remote or distributed team