Senior Analytics Engineer, Experimentation

Zendesk is hiring a Senior Analytics Engineer, Experimentation to join our fully remote team in the United States. As a Senior Analytics Engineer, Experimentation, you'll turn data into insights and intelligent products. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll turn data into insights and intelligent products, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Communicate findings to technical and non-technical audiences • Partner with stakeholders to define metrics • Maintain data pipelines and data quality • Analyze large datasets to surface actionable insights • Build and validate models and dashboards What we offer: • 401(k) retirement plan with company match • Home office and wellness stipends • Generous paid time off and company holidays • Competitive salary and meaningful equity • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Strong SQL and Python (or R) • Familiarity with cloud data warehouses • Clear communication skills • Understanding of statistics and experimentation Nice to have: • A growth mindset and eagerness to keep learning • Familiarity with modern collaboration tools (Slack, Notion, Linear)