Senior Account Manager, Renewals

Grammarly is hiring a Senior Account Manager, Renewals to join our fully remote team in the United States. As a Senior Account Manager, Renewals, you'll drive adoption, retention, and growth for our customers. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll drive adoption, retention, and growth for our customers, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify expansion and renewal opportunities • Track health metrics and reduce churn • Advocate for customer needs internally • Own a portfolio of customer accounts • Lead onboarding and ongoing enablement What we offer: • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • Generous paid time off and company holidays • Paid parental leave • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Grammarly is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 5+ years of relevant experience • Experience in customer-facing roles • Data-driven and organized • Comfort with SaaS products and CRMs • Excellent communication Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing