Security Engineer, Identity

Intercom is hiring a Security Engineer, Identity to join our fully remote team in the United States. As a Security Engineer, Identity, you'll design, build, and ship reliable software that scales to millions of users. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll design, build, and ship reliable software that scales to millions of users, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Review pull requests and mentor teammates • Collaborate with product and design on new initiatives • Improve performance, reliability, and developer experience • Develop, test, and maintain features across the stack • Write clean, well-tested, and documented code What we offer: • Generous paid time off and company holidays • 401(k) retirement plan with company match • Competitive salary and meaningful equity • 100% remote, work-from-anywhere-in-the-US culture • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • US work authorization • Proficiency in one or more modern languages (TypeScript, Go, Python, or Java) • Experience with version control and CI/CD • Solid understanding of data structures, APIs, and databases Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Comfort communicating clearly and proactively in writing