Sales Development Representative

Intercom is hiring a Sales Development Representative to join our fully remote team in the United States. As a Sales Development Representative, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage a pipeline and forecast accurately • Collaborate with marketing and customer success • Run discovery calls and product demos • Prospect, qualify, and close new business • Consistently meet and exceed quota What we offer: • Generous paid time off and company holidays • 401(k) retirement plan with company match • Paid parental leave • Annual learning and professional development budget • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong communication and negotiation skills • Track record of meeting targets • CRM proficiency (Salesforce or HubSpot) • Self-motivated and goal-driven Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A growth mindset and eagerness to keep learning