Project Manager, Platform

Intercom is hiring a Project Manager, Platform to join our fully remote team in the United States. As a Project Manager, Platform, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run agile ceremonies and reporting • Plan, schedule, and track project delivery • Manage risks, scope, and stakeholders • Drive continuous improvement • Coordinate cross-functional teams What we offer: • 401(k) retirement plan with company match • Generous paid time off and company holidays • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • PMP or equivalent is a plus • Agile/Scrum familiarity • Excellent organization and communication • Stakeholder management skills Nice to have: • Experience in a fast-paced, high-growth environment • Experience working in a fully remote or distributed team