Process Specialist, Revenue

Zendesk is hiring a Process Specialist, Revenue to join our fully remote team in the United States. As a Process Specialist, Revenue, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — USA). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Analyze operational metrics • Coordinate across teams and vendors • Improve and document processes • Identify and remove bottlenecks What we offer: • Competitive salary and meaningful equity • Flexible working hours across US time zones • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong problem-solving skills • Operations or analyst experience • Clear communication • Excellent organization Nice to have: • Experience working in a fully remote or distributed team • Experience in a fast-paced, high-growth environment