Process Specialist

Mailchimp is hiring a Process Specialist to join our fully remote team in the United States. As a Process Specialist, you'll make the business run smoothly and efficiently. This is a part-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve and document processes • Analyze operational metrics • Support strategic initiatives • Identify and remove bottlenecks • Coordinate across teams and vendors What we offer: • Paid parental leave • Annual learning and professional development budget • Generous paid time off and company holidays • Home office and wellness stipends • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Strong problem-solving skills • Comfort with data and spreadsheets • Operations or analyst experience • Clear communication Nice to have: • Experience in a fast-paced, high-growth environment • A track record of taking ownership and shipping independently