Process Specialist, Go-to-Market

Zapier is hiring a Process Specialist, Go-to-Market to join our fully remote team in the United States. As a Process Specialist, Go-to-Market, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Support strategic initiatives • Analyze operational metrics • Improve and document processes • Identify and remove bottlenecks • Coordinate across teams and vendors What we offer: • Annual learning and professional development budget • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Flexible working hours across US time zones • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zapier is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Clear communication • Comfort with data and spreadsheets • Excellent organization • Operations or analyst experience Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing