Process Specialist, Go-to-Market

American Express is hiring a Process Specialist, Go-to-Market to join our fully remote team in the United States. As a Process Specialist, Go-to-Market, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Coordinate across teams and vendors • Improve and document processes • Analyze operational metrics • Identify and remove bottlenecks • Support strategic initiatives What we offer: • Paid parental leave • Home office and wellness stipends • Annual learning and professional development budget • 401(k) retirement plan with company match • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Operations or analyst experience • Excellent organization • Strong problem-solving skills • Clear communication Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently