Process Specialist, Business

Mailchimp is hiring a Process Specialist, Business to join our fully remote team in the United States. As a Process Specialist, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Analyze operational metrics • Coordinate across teams and vendors • Improve and document processes • Support strategic initiatives What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Competitive salary and meaningful equity • Annual learning and professional development budget • Home office and wellness stipends • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Mailchimp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Clear communication • Operations or analyst experience • Strong problem-solving skills • Comfort with data and spreadsheets Nice to have: • Comfort communicating clearly and proactively in writing • Experience in a fast-paced, high-growth environment