Process Specialist, Business

Fidelity is hiring a Process Specialist, Business to join our fully remote team in the United States. As a Process Specialist, Business, you'll make the business run smoothly and efficiently. This is a part-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Identify and remove bottlenecks • Analyze operational metrics • Improve and document processes • Support strategic initiatives • Coordinate across teams and vendors What we offer: • Competitive salary and meaningful equity • Annual learning and professional development budget • Paid parental leave • Flexible working hours across US time zones • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Fidelity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 2+ years of relevant experience • Clear communication • Comfort with data and spreadsheets • Excellent organization • Strong problem-solving skills Nice to have: • A track record of taking ownership and shipping independently • Comfort communicating clearly and proactively in writing