Principal UX Researcher

Automattic is hiring a Principal UX Researcher to join our fully remote team in the United States. As a Principal UX Researcher, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Conduct and apply user research • Iterate based on feedback and data • Contribute to and maintain the design system • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering What we offer: • Paid parental leave • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • 401(k) retirement plan with company match • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Automattic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Proficiency in Figma • Strong portfolio of shipped work • Understanding of accessibility and usability • Ability to give and receive feedback Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently