Principal Technical Recruiter, University

Intercom is hiring a Principal Technical Recruiter, University to join our fully remote team in the United States. As a Principal Technical Recruiter, University, you'll find and hire exceptional people for our growing team. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll find and hire exceptional people for our growing team, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage the full recruiting cycle • Track pipeline and metrics • Partner with hiring managers • Source and engage qualified candidates • Deliver a great candidate experience What we offer: • Paid parental leave • Generous paid time off and company holidays • Home office and wellness stipends • 100% remote, work-from-anywhere-in-the-US culture • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent communication • Organized and proactive • Experience with an ATS • Recruiting experience Nice to have: • Experience in a fast-paced, high-growth environment • A growth mindset and eagerness to keep learning