Principal Technical Product Manager, Platform

Twilio is hiring a Principal Technical Product Manager, Platform to join our fully remote team in the United States. As a Principal Technical Product Manager, Platform, you'll define the vision and drive the roadmap for products customers love. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Define and track success metrics • Partner with engineering and design on delivery • Translate customer needs into clear requirements • Communicate strategy across the company • Own the product roadmap and prioritization What we offer: • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Annual learning and professional development budget • Flexible working hours across US time zones • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Experience shipping software products • Strong analytical and communication skills • Customer-focused mindset • Ability to lead without authority Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team