Principal Social Media Manager, Lifecycle

American Express is hiring a Principal Social Media Manager, Lifecycle to join our fully remote team in the United States. As a Principal Social Media Manager, Lifecycle, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Analyze performance and iterate • Plan and execute multi-channel campaigns • Create and optimize content and landing pages • Manage SEO, paid, email, or social channels What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. American Express is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong writing and creativity • A data-driven mindset • Hands-on marketing experience • Familiarity with analytics tools Nice to have: • Experience working in a fully remote or distributed team • A track record of taking ownership and shipping independently