Principal Social Media Manager, Content

Twilio is hiring a Principal Social Media Manager, Content to join our fully remote team in the United States. As a Principal Social Media Manager, Content, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Plan and execute multi-channel campaigns • Manage SEO, paid, email, or social channels • Collaborate with sales and product teams • Create and optimize content and landing pages • Analyze performance and iterate What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Annual learning and professional development budget • Paid parental leave How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on marketing experience • A data-driven mindset • Familiarity with analytics tools • Project management skills Nice to have: • Experience in a fast-paced, high-growth environment • A growth mindset and eagerness to keep learning