Principal Site Reliability Engineer, Platform

DocuSign is hiring a Principal Site Reliability Engineer, Platform to join our fully remote team in the United States. As a Principal Site Reliability Engineer, Platform, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve observability, alerting, and reliability • Build and maintain CI/CD pipelines and infrastructure as code • Partner with engineering on scalability and security • Monitor systems and respond to incidents • Automate deployments and reduce operational toil What we offer: • 401(k) retirement plan with company match • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. DocuSign is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on with Kubernetes, Terraform, or similar • Experience with AWS, GCP, or Azure • Strong troubleshooting skills • Scripting skills (Bash, Python, or Go) Nice to have: • A growth mindset and eagerness to keep learning • Experience working in a fully remote or distributed team