Principal Site Reliability Engineer, Observability

Salesforce is hiring a Principal Site Reliability Engineer, Observability to join our fully remote team in the United States. As a Principal Site Reliability Engineer, Observability, you'll keep our infrastructure reliable, scalable, and secure. This is a contract, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Automate deployments and reduce operational toil • Partner with engineering on scalability and security • Build and maintain CI/CD pipelines and infrastructure as code • Improve observability, alerting, and reliability • Monitor systems and respond to incidents What we offer: • Home office and wellness stipends • Generous paid time off and company holidays • Competitive salary and meaningful equity • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Salesforce is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • On-call and incident response experience • Scripting skills (Bash, Python, or Go) • Experience with AWS, GCP, or Azure • Strong troubleshooting skills Nice to have: • A growth mindset and eagerness to keep learning • Experience in a fast-paced, high-growth environment