Principal SEO Specialist

Zendesk is hiring a Principal SEO Specialist to join our fully remote team in the United States. As a Principal SEO Specialist, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Manage SEO, paid, email, or social channels • Create and optimize content and landing pages • Plan and execute multi-channel campaigns • Analyze performance and iterate What we offer: • Generous paid time off and company holidays • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Annual learning and professional development budget • Flexible working hours across US time zones How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Familiarity with analytics tools • Project management skills • A data-driven mindset • Strong writing and creativity Nice to have: • A track record of taking ownership and shipping independently • Experience working in a fully remote or distributed team