Principal Scrum Master, Go-to-Market

ServiceNow is hiring a Principal Scrum Master, Go-to-Market to join our fully remote team in the United States. As a Principal Scrum Master, Go-to-Market, you'll keep complex projects on track and teams aligned. This is a part-time, work-from-home role open to candidates across the US (Remote — US (CST)). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run agile ceremonies and reporting • Coordinate cross-functional teams • Plan, schedule, and track project delivery • Drive continuous improvement • Manage risks, scope, and stakeholders What we offer: • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent organization and communication • Project or program management experience • Agile/Scrum familiarity • Stakeholder management skills Nice to have: • A track record of taking ownership and shipping independently • Experience working in a fully remote or distributed team