Principal Sales Development Representative, Enterprise

Intercom is hiring a Principal Sales Development Representative, Enterprise to join our fully remote team in the United States. As a Principal Sales Development Representative, Enterprise, you'll drive revenue by connecting customers with the right solutions. This is a full-time, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll drive revenue by connecting customers with the right solutions, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run discovery calls and product demos • Prospect, qualify, and close new business • Collaborate with marketing and customer success • Manage a pipeline and forecast accurately • Consistently meet and exceed quota What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Paid parental leave • Annual learning and professional development budget • Flexible working hours across US time zones • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Intercom is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • CRM proficiency (Salesforce or HubSpot) • B2B sales experience • Strong communication and negotiation skills • Self-motivated and goal-driven Nice to have: • Comfort communicating clearly and proactively in writing • Experience in a fast-paced, high-growth environment