Principal Project Manager

ServiceNow is hiring a Principal Project Manager to join our fully remote team in the United States. As a Principal Project Manager, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Manage risks, scope, and stakeholders • Run agile ceremonies and reporting • Plan, schedule, and track project delivery • Drive continuous improvement • Coordinate cross-functional teams What we offer: • Paid parental leave • Flexible working hours across US time zones • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Project or program management experience • Agile/Scrum familiarity • PMP or equivalent is a plus • Excellent organization and communication Nice to have: • A growth mindset and eagerness to keep learning • Experience in a fast-paced, high-growth environment