Principal Project Manager, Infrastructure

Twilio is hiring a Principal Project Manager, Infrastructure to join our fully remote team in the United States. As a Principal Project Manager, Infrastructure, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Plan, schedule, and track project delivery • Run agile ceremonies and reporting • Coordinate cross-functional teams • Manage risks, scope, and stakeholders • Drive continuous improvement What we offer: • 401(k) retirement plan with company match • Home office and wellness stipends • Competitive salary and meaningful equity • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • PMP or equivalent is a plus • Stakeholder management skills • Project or program management experience • Agile/Scrum familiarity Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing