Principal Product Manager

Twilio is hiring a Principal Product Manager to join our fully remote team in the United States. As a Principal Product Manager, you'll define the vision and drive the roadmap for products customers love. This is a freelance, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll define the vision and drive the roadmap for products customers love, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Translate customer needs into clear requirements • Partner with engineering and design on delivery • Own the product roadmap and prioritization • Communicate strategy across the company • Define and track success metrics What we offer: • Comprehensive medical, dental, and vision coverage • Competitive salary and meaningful equity • 401(k) retirement plan with company match • Annual learning and professional development budget • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort making data-informed decisions • Experience shipping software products • Customer-focused mindset • Ability to lead without authority Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A track record of taking ownership and shipping independently