Principal Product Designer, Growth

Zendesk is hiring a Principal Product Designer, Growth to join our fully remote team in the United States. As a Principal Product Designer, Growth, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Contribute to and maintain the design system • Design flows, wireframes, and high-fidelity mockups • Conduct and apply user research • Collaborate closely with product and engineering • Iterate based on feedback and data What we offer: • Annual learning and professional development budget • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture • 401(k) retirement plan with company match • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Ability to give and receive feedback • Strong visual and interaction design skills • Proficiency in Figma • Strong portfolio of shipped work Nice to have: • Comfort communicating clearly and proactively in writing • Experience working in a fully remote or distributed team