Principal Operations Manager, Business

Fidelity is hiring a Principal Operations Manager, Business to join our fully remote team in the United States. As a Principal Operations Manager, Business, you'll make the business run smoothly and efficiently. This is a part-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze operational metrics • Improve and document processes • Identify and remove bottlenecks • Coordinate across teams and vendors • Support strategic initiatives What we offer: • Generous paid time off and company holidays • Flexible working hours across US time zones • Annual learning and professional development budget • Home office and wellness stipends • Comprehensive medical, dental, and vision coverage How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Fidelity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Excellent organization • Operations or analyst experience • Clear communication Nice to have: • Comfort communicating clearly and proactively in writing • Experience in a fast-paced, high-growth environment