Principal Operations Manager, Business

Automattic is hiring a Principal Operations Manager, Business to join our fully remote team in the United States. As a Principal Operations Manager, Business, you'll make the business run smoothly and efficiently. This is a full-time, work-from-home role open to candidates across the US (Remote — Anywhere in the US). About the role You'll make the business run smoothly and efficiently, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze operational metrics • Identify and remove bottlenecks • Coordinate across teams and vendors • Support strategic initiatives • Improve and document processes What we offer: • Flexible working hours across US time zones • 401(k) retirement plan with company match • 100% remote, work-from-anywhere-in-the-US culture • Competitive salary and meaningful equity • Annual learning and professional development budget How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Automattic is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Comfort with data and spreadsheets • Clear communication • Strong problem-solving skills • Operations or analyst experience Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • A growth mindset and eagerness to keep learning