Principal Infrastructure Engineer, Tooling

Zapier is hiring a Principal Infrastructure Engineer, Tooling to join our fully remote team in the United States. As a Principal Infrastructure Engineer, Tooling, you'll keep our infrastructure reliable, scalable, and secure. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll keep our infrastructure reliable, scalable, and secure, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve observability, alerting, and reliability • Build and maintain CI/CD pipelines and infrastructure as code • Monitor systems and respond to incidents • Automate deployments and reduce operational toil • Partner with engineering on scalability and security What we offer: • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Home office and wellness stipends • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zapier is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on with Kubernetes, Terraform, or similar • Strong troubleshooting skills • Scripting skills (Bash, Python, or Go) • Experience with AWS, GCP, or Azure Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)