Principal Graphic Designer

Zendesk is hiring a Principal Graphic Designer to join our fully remote team in the United States. As a Principal Graphic Designer, you'll craft intuitive, beautiful experiences end to end. This is a full-time, work-from-home role open to candidates across the US (Remote — US). About the role You'll craft intuitive, beautiful experiences end to end, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Contribute to and maintain the design system • Conduct and apply user research • Design flows, wireframes, and high-fidelity mockups • Collaborate closely with product and engineering • Iterate based on feedback and data What we offer: • Comprehensive medical, dental, and vision coverage • Paid parental leave • Home office and wellness stipends • Competitive salary and meaningful equity • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong visual and interaction design skills • Strong portfolio of shipped work • Proficiency in Figma • Ability to give and receive feedback Nice to have: • Experience in a fast-paced, high-growth environment • Comfort communicating clearly and proactively in writing