Principal Frontend Engineer, Data

Zendesk is hiring a Principal Frontend Engineer, Data to join our fully remote team in the United States. As a Principal Frontend Engineer, Data, you'll design, build, and ship reliable software that scales to millions of users. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll design, build, and ship reliable software that scales to millions of users, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Improve performance, reliability, and developer experience • Write clean, well-tested, and documented code • Develop, test, and maintain features across the stack • Collaborate with product and design on new initiatives • Review pull requests and mentor teammates What we offer: • 100% remote, work-from-anywhere-in-the-US culture • Flexible working hours across US time zones • Annual learning and professional development budget • Competitive salary and meaningful equity • 401(k) retirement plan with company match How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Solid understanding of data structures, APIs, and databases • Strong communication in a remote, async environment • US work authorization • Proficiency in one or more modern languages (TypeScript, Go, Python, or Java) Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)