Principal Email Marketing Specialist

Zendesk is hiring a Principal Email Marketing Specialist to join our fully remote team in the United States. As a Principal Email Marketing Specialist, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Manage SEO, paid, email, or social channels • Analyze performance and iterate • Create and optimize content and landing pages • Plan and execute multi-channel campaigns What we offer: • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Home office and wellness stipends • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Hands-on marketing experience • Strong writing and creativity • Familiarity with analytics tools • Project management skills Nice to have: • A growth mindset and eagerness to keep learning • Comfort communicating clearly and proactively in writing