Principal Email Marketing Specialist, Product

Zendesk is hiring a Principal Email Marketing Specialist, Product to join our fully remote team in the United States. As a Principal Email Marketing Specialist, Product, you'll grow awareness, demand, and pipeline across channels. This is a contract, work-from-home role open to candidates across the US (Remote — US (EST)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Analyze performance and iterate • Plan and execute multi-channel campaigns • Manage SEO, paid, email, or social channels • Collaborate with sales and product teams • Create and optimize content and landing pages What we offer: • 401(k) retirement plan with company match • Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • Paid parental leave • 100% remote, work-from-anywhere-in-the-US culture How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Strong writing and creativity • Project management skills • Familiarity with analytics tools • Hands-on marketing experience Nice to have: • Comfort communicating clearly and proactively in writing • Familiarity with modern collaboration tools (Slack, Notion, Linear)