Principal Email Marketing Specialist, Growth

Zendesk is hiring a Principal Email Marketing Specialist, Growth to join our fully remote team in the United States. As a Principal Email Marketing Specialist, Growth, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Plan and execute multi-channel campaigns • Analyze performance and iterate • Manage SEO, paid, email, or social channels • Create and optimize content and landing pages What we offer: • Annual learning and professional development budget • Comprehensive medical, dental, and vision coverage • 401(k) retirement plan with company match • Flexible working hours across US time zones • Generous paid time off and company holidays How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • A data-driven mindset • Familiarity with analytics tools • Strong writing and creativity • Hands-on marketing experience Nice to have: • Comfort communicating clearly and proactively in writing • A track record of taking ownership and shipping independently