Principal Digital Marketing Manager, Content

Zendesk is hiring a Principal Digital Marketing Manager, Content to join our fully remote team in the United States. As a Principal Digital Marketing Manager, Content, you'll grow awareness, demand, and pipeline across channels. This is a full-time, work-from-home role open to candidates across the US (Remote — US (PST)). About the role You'll grow awareness, demand, and pipeline across channels, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Collaborate with sales and product teams • Analyze performance and iterate • Plan and execute multi-channel campaigns • Create and optimize content and landing pages • Manage SEO, paid, email, or social channels What we offer: • Paid parental leave • Competitive salary and meaningful equity • Flexible working hours across US time zones • 401(k) retirement plan with company match • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Zendesk is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Project management skills • Hands-on marketing experience • A data-driven mindset • Familiarity with analytics tools Nice to have: • Experience in a fast-paced, high-growth environment • Familiarity with modern collaboration tools (Slack, Notion, Linear)