Principal Delivery Manager

Twilio is hiring a Principal Delivery Manager to join our fully remote team in the United States. As a Principal Delivery Manager, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — US (West Coast)). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Run agile ceremonies and reporting • Plan, schedule, and track project delivery • Coordinate cross-functional teams • Manage risks, scope, and stakeholders • Drive continuous improvement What we offer: • Comprehensive medical, dental, and vision coverage • Flexible working hours across US time zones • Paid parental leave • Competitive salary and meaningful equity • Home office and wellness stipends How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. Twilio is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Stakeholder management skills • Agile/Scrum familiarity • Project or program management experience • Excellent organization and communication Nice to have: • A growth mindset and eagerness to keep learning • Experience in a fast-paced, high-growth environment