Principal Delivery Manager, Delivery

ServiceNow is hiring a Principal Delivery Manager, Delivery to join our fully remote team in the United States. As a Principal Delivery Manager, Delivery, you'll keep complex projects on track and teams aligned. This is a full-time, work-from-home role open to candidates across the US (Remote — US (East Coast)). About the role You'll keep complex projects on track and teams aligned, partnering with a friendly, distributed team across US time zones. We care about outcomes over hours and give you the autonomy, tools, and support to do your best work from home. What you'll do: • Plan, schedule, and track project delivery • Drive continuous improvement • Run agile ceremonies and reporting • Manage risks, scope, and stakeholders • Coordinate cross-functional teams What we offer: • Annual learning and professional development budget • 100% remote, work-from-anywhere-in-the-US culture • Comprehensive medical, dental, and vision coverage • Generous paid time off and company holidays • Competitive salary and meaningful equity How we work We're remote-first and async-friendly. Expect clear documentation, regular feedback, supportive teammates, and real opportunities to grow your career. ServiceNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.

Minimum qualifications: • 7+ years of experience, including leading teams or projects • Excellent organization and communication • PMP or equivalent is a plus • Project or program management experience • Stakeholder management skills Nice to have: • Familiarity with modern collaboration tools (Slack, Notion, Linear) • Experience in a fast-paced, high-growth environment